Privacy Policy

Effective Date: 28th August 2025

At LevelUp Edu Pvt Ltd (“LevelUp”, “we”, “us”, or “our”), we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit www.leveluplearning.in, register for our programs, or engage with our services.

1. Information We Collect

We collect the following types of information:

• Personal Information: Name, email address, phone number, billing information, etc., provided during sign-ups, applications, purchases, or contact forms.
• Usage Data: Information about your device, browser, IP address, time of visit, and interaction with the site via cookies or analytics tools.
• Program Data: Assignments, submissions, feedback, and activity from participation in our programs, workshops, or bootcamps.
• Communications: Emails, WhatsApp messages, or other interactions with our support and admissions teams.

2. How We Use Your Information

We use the collected data to:

Deliver and improve our educational services and experiences
Process payments and provide invoices
Send program-related updates, reminders, or promotions (opt-out available)
Offer customer support and respond to queries
Analyze and optimize website performance and learner engagement

3. Data Sharing and Disclosure

We do not sell or rent your data. However, we may share your information with:

• Third-party service providers (e.g., payment processors, communication tools like Interakt, Zoom, or Mailchimp)
• Mentors or instructors (if relevant to program delivery)
Legal or regulatory bodies if required by law

4. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined above, unless a longer retention period is required by law.

5. Your Rights

You have the right to:

Access the personal data we hold about you
Request correction, deletion, or restriction of your data
Withdraw consent at any time (for marketing communication)
Request a copy of your data in a portable format

6. Data Security

We take commercially reasonable steps to protect your personal data through encryption, secure access controls, and regular audits.

7. Children’s Privacy

Our website and programs are not directed toward individuals under the age of 13. We do not knowingly collect data from minors.

8. Updates to This Policy

This policy may be updated from time to time. Changes will be posted on this page with an updated effective date.

9. Contact Us

For questions or concerns regarding this Privacy Policy, please contact:
admin@leveluplearning.in